Prior to sending an email, please read these FAQ!
We allow non-professional cameras (SLRs are acceptable, but no zoom lenses, tri-pods, etc) at our shows without requiring a photo pass. Please note that certain venues have restrictions that we cannot control, but you do not need to seek our authorization to photograph Tegan and Sara concerts for personal use. However, we request that you respect other concert goers’ experience while taking photos.
MEET AND GREETS
We will do our best to announce any opportunities that arise to meet the band (such as meet and greet ticket packages, in-store appearances or radio sessions) via this website, as well as on our Facebook, Instagram and Twitter accounts.
Due to the overwhelming volume of autograph requests, we are no longer able to mail autographed items. We occasionally have signed items available for auction to benefit certain charities that we support, and in those instances information will be posted publicly.
FAKE TEGAN AND SARA PROFILES/EMAILS
Please note that neither Tegan or Sara have @teganandsara.com emails, nor any personal profiles on any social networking sites (ie. Twitter, Facebook or Instagram), so any emails/profiles claiming to be them are illegitimate. If you have received emails from someone claiming to be Tegan or Sara, please contact email@example.com.
The URLs below are the only official sites that we maintain ourselves:
That said, there are many legitimate Tegan and Sara fansites around the world, which we fully support.
Please address fan mail to Superclose Music rather than Tegan, Sara or other specific names. Mail addressed to specific individuals, or requiring signatures, may end up being returned to sender due to security restrictions at the post office that are out of our control. Due to the overwhelming volume of mail received, we cannot read or respond to most messages. Please note this is a P.O. Box, not a physical address.
Victoria, BC V8W 3R9
Due to the overwhelming volume of emails received, we cannot read or respond to most messages sent to firstname.lastname@example.org.
If you have an issue arising from an online merchandise order please contact the specific online store you purchased from:
Canada – Warner Music Canada
USA – Warner Bros.
UK – Stereo Boutique
Australia – Warner Music
Other merch queries can be sent to email@example.com
AGENT – Worldwide
MANAGEMENT – Worldwide
Amelia Artists Inc
PR – USA
Warner Bros. Records
PR – Canada
Warner Music Canada